Refund policy
Refund & Returns
If you are not completely satisfied with your purchase, please reach out to us. Our experts are here to help you find the best solution. While we rarely deal with returns thanks to our industry-leading standards and the Rejuvon Quality Guarantee, if you do need to return an item, you can be sure you are safe.
We offer a 30-day money-back guarantee for your order. We guarantee your satisfaction and will:
- Issue a full refund for unopened products.
- Issue a refund of 50% of the purchase price for returned products that have at least 50% of the product remaining (powder products not included).
All refunds will have shipping costs deducted. You are responsible for paying your own shipping costs when returning your item, as well as any shipping and handling charges incurred when returning products to us.
The 30 days money-back guarantee covers 1 item per customer. If you order more than 1 item, the 30 days money-back-guarantee will apply to only 1 item of your order.
The 30 days money-back guarantee is offered in order for you to have the opportunity to try a product, see if it is a right fit for you, and if not satisfied, get refunded within 30 days and give you the time to cancel.
To initiate a return, kindly contact us at info@rejuvonlife.com
Returns for Single Order
- You have 30 days from the date of purchase to request a refund or exchange. After 30 days, we cannot offer a refund or exchange.
- The 30-day money-back guarantee applies to one item per customer. If you order multiple items, only one can be refunded.
We recommend that new customers start with one item to test it out. If you like it, you can reorder later. Most products provide at least one month of servings, giving you enough time to decide.
Return Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Mail returns to:
Rejuvon Life
333-5148 Ladner Trunk Road
Delta, BC, V4K 4S3, Canada
Bundle Package
Just Glow can only accept returns of bundle packages (e.g., 3 bottles, 6 bottles) if no more than one bottle has been opened. All remaining bottles in the bundle must be returned in the same condition as received, with the manufacturer's seal intact. For example, if returning a 3-bottle bundle, at least 2 bottles must be unopened and in their original condition.
Free Shipping
Free shipping in Canada and the United States on regular, one-time orders over $300 after applied credits, coupons, and promotions only.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange the item for the same item, email us at info@rejuvonlife.com.
Refunds
Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days.
Please note that the time it takes for the refund to appear on your original payment method depends on the payment method you chose. Generally, it is between 5-14 business days from the day the refund is issued.
(Updated on 2026-09-22)